Privacy policy

Last updated: October 9, 2026

This Privacy Policy explains how Delawr ("we", "us", "our") collects, uses, and shares your personal information when you visit delawr.shop or place an order with us.

Information we collect

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  • Information you give us: your name, email address, shipping and billing address, phone number, and the details of your order. If you contact us, we also keep the messages you send.
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  • Payment information: payments are processed by PayPal. We do not receive or store your full card or bank account details. We receive confirmation of payment and basic transaction details.
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  • Information collected automatically: your IP address, browser and device type, the pages you view, and how you reached our site. This is collected through cookies and similar technologies.

How we use your information

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  • To process, ship, and deliver your order, and to send order and shipping updates
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  • To handle returns, refunds, and customer support requests
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  • To prevent fraud and keep our store secure
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  • To understand how our site is used and improve it
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  • To send marketing emails, only if you have signed up for them. You can unsubscribe at any time using the link in any email.
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  • To comply with legal obligations, such as tax and accounting rules

How we share your information

We do not sell your personal information. We share it only with service providers that help us run our store, and only as needed for those services:

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  • Shopify, which hosts our store and processes order data
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  • PayPal, which processes payments
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  • Shipping carriers, which need your name and address to deliver your order
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  • Analytics and advertising providers, such as Google, which help us measure site traffic and show our products in search and shopping results

We may also disclose information when required by law, or to protect our rights and the safety of our customers.

Cookies

Our site uses cookies to keep items in your cart, remember your preferences, and measure how the site is used. Some cookies are set by third-party analytics and advertising providers. You can block or delete cookies in your browser settings, but parts of the site, such as the cart and checkout, may not work properly without them.

How long we keep your information

We keep order records for as long as needed to fulfill your order, provide support, and meet legal, tax, and accounting requirements. You can ask us to delete your information at any time, and we will do so unless we are required by law to keep it.

Your rights

Depending on the state you live in, you may have the right to know what personal information we hold about you, to receive a copy of it, to have it corrected or deleted, and to opt out of targeted advertising. To make a request, email support@delawr.shop. We will not treat you differently for exercising these rights, and we may need to verify your identity before acting on a request.

Security

We take reasonable measures to protect your information, and our store runs on a secure, encrypted connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

Our store is not intended for children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has given us personal information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact

Delawr
1340 Ralph Ave, Brooklyn, NY 11236, United States
Phone: +1 502-973-8710
Email: support@delawr.shop
Support hours: Monday to Friday, 9 am to 5 pm Eastern Time